Terms and Conditions
- Terms and Conditions
- Order Acceptance Policy
- Typographical Errors
- Product Availability
- Shipping and Delivery
- Out of Stock items
- Payment
- Exchange Policy
- Warranty
- Taxation
- How to Contact Us
- Terms and Conditions
- The following terms and conditions govern your use of this Site and the purchase of products by you through this Site. By using this Site, placing an order with us, you are indicating your acceptance of the following terms and conditions (the "Terms and Conditions"). The Terms and Conditions shall supplement any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by us. We reserve the right to make changes to this Site and these Terms and Conditions at any time.
- Order Acceptance Policy
- Payment shall be made by a credit card, cash/cheque on delivery (COD) or through Paypal. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of the order or our offer to sell. We reserve the right, without prior notification, to accept or decline your order or limit the order quantity for any reason. For credit card payments, such payment is subject to the approval of the financial institution issuing the credit card and we shall not be liable in any way if such financial institution refuses to accept or honor the credit card for any reason. We may require, at our option, that any order placed over certain dollar amounts receive our pre-approval. We also may require additional verification or information before accepting any order.
- Typographical Errors
- In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge.
- Product Availability
- We cannot guarantee product availability and products, nonetheless, these items may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.
- Shipping and Delivery
- Shipment of all products ordered via the Online Store is done from Shelf N Store Pte. Ltd, Singapore. Shelf N Store Pte. Ltd uses various courier companies and customs agencies deliveries. Shelf N Store is not responsible for any shipping problems and shall not be held liable for any "reasonable" delay beyond our advertised delivery time-frames. Date and time of delivery will be arranged upon confirmation of order by the customer. Delivery to CBD/Town areas are subjected to $10/trip of ERP and carpark charges. Due to high demand, order processing can take 1 to 3 business days. The on-time delivery guarantee does not apply to shipments that are delayed due to causes beyond our courier companies' control, including, but not limited to, the following: the unavailability or refusal of a person to accept delivery of the shipment, delays caused by the consignee, acts of God, public authorities acting with actual or apparent authority on the premises, acts or omissions of Customs or similar authorities, riots, circumstances arising before, during, or after a strike or other labour disputes, civil commotions, disruptions in the air or ground transportation network (such as weather phenomena), and natural disasters.
- Out of Stock items
- Do not place orders for items marked "OUT OF STOCK". These orders will be automatically cancelled.
- Payment
- Payment of all items purchased via the Online store is credit card, cash/cheque on delivery (COD) or through Paypal. Credit cards accepted are VISA, Mastercard and Amex. All products selected in the Self N Store Online store will be charged in Singapore Dollars. For personal purchase, only payment by credit card, cash on delivery (COD) or through Paypal is accepted. For corporate purchase, payment by cheque is also accepted and the the designated payee is to: Shelf N Store Pte Ltd.