|FAQ|

1) Are the shelving/racking made of stainless steel?
-> No. Material used is mild steel, either chrome-plated (wire shelving only) or powder-coated.
-> Black /Silver-Black boltless rack - scratch resistant surfaces.

2) Where are they manufactured in?
-> Chrome/Grey wire shelving - Japanese design, manufactured in China.
-> Black/Silver-black boltless rack - European design, manufactured in China.
-> Our supplier also supplies racking/shelving to many other countries in Europe and America.

3) Will the metal structure rust?
-> With proper handling and maintenance, the racking/shelving will not rust.
-> The racking/shelving are not made of stainless steel. Hence, it will rust if the coating (chrome plating/powder-coat surface) is being damaged by deep cuts, scratches, dents from knocks.
-> Chrome-plated wire shelving - require maintenance as the surface may oxidized over time. Can be wiped off using cloth.

4) What racking/shelving is suitable for residential/commercial?
-> Both Wire Shelving and Boltless Racking are suitable for residential/commercial usage. Our products are classified according to the different weight capacity (150kg, 250 kg and 400kg).

5) Can each decking really withstand the weight load as what the UDL stated?
-> Yes. It can withstand the given UDL as long as the weight of the object is being evenly spread out across the decking. At no point of time should the weight of the load be focused at the middle of the decking.

6) Do the racking/shelving of length 1500mm/1800mm has the same weight load per level as the rest of the dimensions?
-> No. As the length of the racking/shelving increases, the Uniformly Distributed Load(UDL) capacity of it decreases (less around 50-100 kg/level). A good practice is to place heavier things on both sides and lighter things in the center. (Refer to diagram).

7) What are the differences between boltless racks and wire shelving?

8) What are the delivery and installation charges?
-- Charges:
-> 1) Delivery and installation is free for set items with total purchase of $100 or more.
-> 2) Delivery and installation charge if total purchase is less than $100: $25 per item.
-> 3) Additional delivery and installation charge for location within CBD/Town area: $30 per trip, on top of the basic delivery charge (if applicable).

9) Is there any warranty?
-> 1) There will be a one year warranty against wielding defects only and it excludes normal damages caused by wear and tear, mishandling or overloading by the user.
-> 2) For wire shelving, there will be a lifetime plastic clips replacement.